The Diary Of A CEO: Jefferson Fisher

[Walk into a room as if you've been there before and everyone else is visiting.]

[I want to know the names of helping staff, how many times they've done this today, how they're doing, because it's too easy to just talk to the "important" people.]

[Let your breath be the first word.]

[In times of emotional crisis, they walk instead of running. Being calm is contagious.]

[Announce whether either of you is under capacity, and if both are then make a plan for kindness towards each other.]